.help-page { overflow: hidden; }

.help-hero {
  position: relative;
  min-height: 520px;
  padding: 105px 24px 125px;
  display: grid;
  place-items: center;
  color: var(--white);
  background: var(--teal);
  text-align: center;
  isolation: isolate;
}

.help-hero::after {
  content: "";
  position: absolute;
  z-index: -1;
  left: -3%; right: -3%; bottom: -48px;
  height: 100px;
  background: var(--soft-mint);
  border-radius: 50% 50% 0 0 / 75% 75% 0 0;
}

.help-hero__content { width: min(710px, 100%); }
.help-hero__eyebrow { font-size: 1.05rem; font-weight: 800; text-transform: uppercase; letter-spacing: .7px; }
.help-hero h1 { margin-top: 8px; font-size: clamp(3rem, 7vw, 5rem); font-weight: 800; line-height: .98; letter-spacing: -2px; }
.help-hero h1 span {
  color: var(--orange);
  -webkit-text-stroke: 2px var(--white);
  paint-order: stroke fill;
}
.help-hero__content > p:last-of-type { max-width: 650px; margin: 24px auto 0; font-size: clamp(1.05rem, 2vw, 1.25rem); font-weight: 600; }

.help-hero__character { position: absolute; z-index: -1; width: clamp(75px, 10vw, 130px); filter: drop-shadow(5px 8px 0 rgba(69,141,132,.2)); }
.help-hero__character--left { left: max(3vw, 20px); bottom: 78px; transform: rotate(-8deg); }
.help-hero__character--right { right: max(3vw, 20px); top: 85px; transform: rotate(7deg); }

.btn-ticket, .btn-submit {
  border: 0;
  border-radius: 999px;
  color: var(--white);
  background: var(--orange);
  font: inherit;
  font-weight: 800;
  cursor: pointer;
  box-shadow: 5px 5px 0 rgba(219,240,237,.95);
  transition: transform .18s ease, box-shadow .18s ease;
}
.btn-ticket { margin-top: 28px; padding: 16px 28px; font-size: 1.22rem; }
.btn-ticket:hover, .btn-submit:hover { transform: translate(-2px,-2px); box-shadow: 7px 7px 0 var(--mint); }
.btn-ticket:focus-visible, .btn-submit:focus-visible, .ticket-modal__close:focus-visible { outline: 3px solid var(--dark-teal); outline-offset: 4px; }

.support-faq {
  position: relative;
  z-index: 2;
  width: min(920px, calc(100% - 32px));
  margin: -50px auto 80px;
  padding: clamp(30px, 5vw, 56px);
  background: var(--white);
  border-radius: 32px;
  box-shadow: 12px 12px 0 rgba(219,240,237,.95);
}
.support-faq__header { text-align: center; }
.support-faq__header > p { color: var(--orange); font-weight: 800; text-transform: uppercase; letter-spacing: .7px; }
.support-faq__header h2 { margin-top: 3px; color: var(--dark-teal); font-size: clamp(1.8rem, 4vw, 2.7rem); line-height: 1.2; }
.support-faq__list { margin-top: 36px; display: grid; gap: 14px; }
.support-faq__item { overflow: hidden; background: var(--soft-mint); border-radius: 18px; }
.support-faq__item summary { position: relative; padding: 22px 62px 22px 24px; color: var(--teal-text); font-size: 1.15rem; font-weight: 800; cursor: pointer; list-style: none; }
.support-faq__item summary::-webkit-details-marker { display: none; }
.support-faq__item summary::after { content: "+"; position: absolute; top: 50%; right: 22px; width: 30px; height: 30px; display: grid; place-items: center; background: var(--mint); border-radius: 50%; transform: translateY(-50%); font-size: 1.25rem; }
.support-faq__item[open] summary::after { content: "−"; }
.support-faq__answer { padding: 0 24px 23px; border-top: 1px dashed var(--line); }
.support-faq__answer p, .support-faq__answer ol { margin: 16px 0 0; }
.support-faq__answer p + p { margin-top: 9px; }
.support-faq__answer ol { padding-left: 22px; }
.support-faq__answer li + li { margin-top: 7px; }
.support-faq__answer a { color: var(--dark-teal); font-weight: 800; text-decoration: underline; text-underline-offset: 3px; }
.support-faq__answer .support-note { margin-top: 17px; padding: 12px 14px; color: var(--teal-text); background: var(--white); border-left: 4px solid var(--teal); border-radius: 8px; }
.support-faq__cta { margin-top: 34px; padding-top: 28px; border-top: 2px dashed var(--line); text-align: center; }
.support-faq__cta p { font-weight: 700; }
.btn-ticket--secondary { margin-top: 14px; padding: 13px 24px; font-size: 1.05rem; }

.ticket-modal[hidden] { display: none; }
.ticket-modal { position: fixed; z-index: 1000; inset: 0; padding: 24px; display: grid; place-items: center; }
.ticket-modal__backdrop { position: absolute; inset: 0; background: rgba(39,76,72,.66); backdrop-filter: blur(5px); }
.ticket-modal__dialog { position: relative; width: min(650px, 100%); max-height: calc(100vh - 48px); overflow-y: auto; padding: clamp(26px, 5vw, 44px); background: var(--white); border-radius: 28px; box-shadow: 12px 12px 0 rgba(69,141,132,.25); }
.ticket-modal__close { position: absolute; top: 15px; right: 16px; width: 38px; height: 38px; display: grid; place-items: center; border: 0; border-radius: 50%; color: var(--dark-teal); background: var(--mint); font: inherit; font-size: 1.55rem; cursor: pointer; }
.ticket-modal__header { padding-right: 34px; }
.ticket-modal__header > p { color: var(--orange); font-weight: 800; text-transform: uppercase; letter-spacing: .6px; }
.ticket-modal__header h2 { color: var(--dark-teal); font-size: clamp(1.8rem, 4vw, 2.35rem); line-height: 1.15; }
.ticket-modal__header > span { display: block; margin-top: 8px; }
.ticket-form { margin-top: 25px; display: grid; grid-template-columns: 1fr 1fr; gap: 17px; }
.hidden-field { position: absolute; left: -9999px; }
.form-field { display: flex; flex-direction: column; gap: 6px; }
.form-field--full, .ticket-form__error, .btn-submit { grid-column: 1 / -1; }
.form-field label { color: var(--teal-text); font-weight: 800; }
.form-field input, .form-field select, .form-field textarea { width: 100%; border: 2px solid var(--line); border-radius: 12px; padding: 12px 14px; color: var(--text); background: var(--white); font: inherit; font-size: 1rem; }
.form-field textarea { resize: vertical; min-height: 125px; }
.form-field input:focus, .form-field select:focus, .form-field textarea:focus { outline: 0; border-color: var(--teal); box-shadow: 0 0 0 3px rgba(129,201,192,.2); }
.form-field small { font-size: .82rem; line-height: 1.4; }
.ticket-form__error { color: #a63b3b; font-weight: 700; text-align: center; }
.btn-submit { justify-self: center; min-width: 210px; padding: 14px 25px; font-size: 1.12rem; }
.btn-submit:disabled { opacity: .65; cursor: wait; }
body.modal-open { overflow: hidden; }
.ticket-success { padding: 30px 0 15px; text-align: center; }
.ticket-success__icon { width: 70px; height: 70px; margin: 0 auto 18px; display: grid; place-items: center; color: var(--white); background: var(--dark-teal); border-radius: 50%; font-size: 2rem; font-weight: 800; box-shadow: 5px 5px 0 var(--mint); }
.ticket-success h2 { color: var(--dark-teal); font-size: 2rem; }
.ticket-success p { max-width: 470px; margin: 10px auto 24px; font-size: 1.05rem; }
.ticket-success .btn-submit { display: inline-flex; justify-content: center; }

@media (max-width: 680px) {
  .help-hero { min-height: 490px; padding: 90px 20px 115px; }
  .help-hero h1 { font-size: clamp(2.7rem, 13vw, 3.7rem); letter-spacing: -1px; }
  .help-hero__character { width: 70px; opacity: .55; }
  .help-hero__character--left { left: -12px; }
  .help-hero__character--right { right: -10px; top: 70px; }
  .support-faq { width: calc(100% - 24px); padding: 30px 16px; border-radius: 24px; box-shadow: 7px 7px 0 rgba(219,240,237,.95); }
  .support-faq__item summary { padding: 18px 56px 18px 17px; font-size: 1.04rem; }
  .support-faq__answer { padding: 0 17px 20px; font-size: .95rem; }
  .ticket-modal { padding: 12px; }
  .ticket-modal__dialog { max-height: calc(100vh - 24px); padding: 28px 18px; border-radius: 20px; }
  .ticket-form { grid-template-columns: 1fr; }
  .form-field, .form-field--full, .ticket-form__error, .btn-submit { grid-column: 1; }
  .btn-submit { width: 100%; }
}